Privacy Policy

Last updated: November 15, 2025

This Privacy Policy explains how Linces Pool Services (“Company,” “we,” “us,” or “our”) collects, uses, protects, and discloses personal information when you interact with our website or use our services.

1. Information We Collect

We may collect personal information, including:

  • Full name

  • Email address

  • Phone number

  • Service address

  • Details about your pool for service planning

  • Any information you voluntarily provide

We also collect non-personal data such as device information, IP address, browser type, and website usage patterns.

2. How We Use Your Information

We use your information to:

  • Provide pool cleaning, maintenance, and repair services

  • Respond to inquiries and schedule service visits

  • Process payments and manage billing

  • Improve customer service and website usability

  • Send service updates, important notices, or optional promotional content

  • Comply with legal obligations

Mobile Opt in, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.”

3. Sharing of Information

We do not sell or rent your information. We may share your data only in these cases:

  • With trusted contractors or service providers working on behalf of Linces Pool Services

  • When required by law or government authorities

  • To protect our legal rights, business integrity, or customer safety

4. Cookies & Tracking

We may use cookies or similar technologies to enhance website performance, analytics, and user experience. You may disable cookies through your browser settings, but some features may not function correctly.

5. Data Security & Retention

We use reasonable administrative and technical safeguards to protect your personal data. Information is retained only for as long as needed to fulfill the purposes outlined in this Policy or comply with legal requirements.

6. Your Rights

You may request to:

  • Access the personal information we hold

  • Correct or update your information

  • Request deletion where applicable

  • Opt out of non-essential communication

To exercise these rights, please contact us using the information below.

7. Changes to This Policy

We may update this Privacy Policy periodically. All changes will be posted here with an updated “Last updated” date.

8. Contact Information

For questions or concerns regarding this Privacy Policy, please contact us:

Phone: +1 (561) 892-6407
Email: info@lincespool.com
Business Hours:
Monday to Friday: 8:00 AM – 5:30 PM
Saturday: 9:30 AM – 1:00 PM